You can return your products within 30 days from the day you received your package
Customers from Germany, The Netherlands, Sweden and Belgium can register their returns via our Shipping partner on the links below:
Returns from Germany
Returns from The Netherlands
Returns from Sweden
Returns from Belgium
If you use our shipping partner the shipping fee is 12,50 EUR, and you will receive a tracking number so that you can always track your package.
If you are not able to or choose not to use our shipping partner for your return, please fill out this form and send the package to:
Please note that we do not pick up returns from parcel boxes.
We kindly ask that you pack the items responsibly and return them in the original packaging.
We will handle your return as fast as possible after we receive the package. The refund will be transferred to the card or payment method used for the purchase.
If your product is subject to a claim, you can read about our claims policy and procedure here.